ActiveGrace Privacy Policy

Scope of this Privacy Policy

This Privacy Policy explains how we handle Personal Data that we collect when you visit or utilize our Services. "Personal Data" refers to any data that identifies or is associated with a specific person, encompassing what may be termed "personally identifiable information" or "personal information" under relevant data protection laws, regulations, or guidelines. This Privacy Policy excludes the procedures and operations of organizations outside our ownership or supervision, as well as individuals beyond our administrative authority.

Personal Data We Collect

This section outlines the classifications of Personal Data that we obtain:

Classification of Personal Data	Purpose for Collection	Examples of Data We Gather	Groups We Share With
Profile or Contact Data	Establishing and maintaining user accounts	Name, Email	Service Vendors, Analytics Affiliates, Authorized Third Parties
Sensitive Personal Data	Delivering our Services with industry-standard encryption	Bible chats and research content, User access credentials, Religious convictions (opt-in only)	Service Vendors, Third Parties You Grant Permission To
Analytics	Analyzing usage patterns and customizing Services	Session activity, Audio activity	Service Vendors, Analytics Affiliates
Payments	Processing payments through app stores	Payment card details, Transaction records, Billing information	Service Vendors (Apple, Google)
Marketing Data	Promoting our offerings and evaluating marketing performance	App adoption indicators, Anonymized identifiers, Device specifications	Service Vendors, Analytics Affiliates, Marketing Associates
Contact Data	Helping you locate acquaintances	Encrypted email and phone numbers	Service Vendors
Device Data	Supporting analytics and customer assistance	IP address, Device identifier, Browser information, App version	Service Vendors, Analytics Affiliates
Demographic Data	Marketing specific app content to users	Gender designation, Usage patterns suggesting interests	Service Vendors, Analytics Affiliates
Geographic Data	Offering optimal user experience and compliance	IP address location	Service Vendors, Analytics Affiliates
Voluntarily Provided	Enhancing our understanding of Services	Questionnaire responses, Correspondence, Feedback	Service Vendors, Analytics Affiliates, Authorized Third Parties

How We Use Your Personal Data

Delivering, Tailoring and Enhancing the Services

• Establishing and maintaining your account or additional user identities
• Executing transactions or orders; managing invoicing
• Supplying the products, services, or data you have requested
• Addressing or satisfying the purpose for which you submitted information
• Offering support and help for the Services
• Enhancing the Services through evaluation, investigation, and feature development
• Customizing the Services, platform content, and messaging to align with your choices
• Ensuring fraud prevention, security measures, and troubleshooting

Marketing the Services

Marketing the services to you or similar users.

Communicating With You

• Replying to messages that we obtain from you
• Reaching out when required or solicited
• Providing updates about ActiveGrace or the Services
• Distributing email messages and notifications in alignment with your settings

Satisfying Legal Mandates and Upholding Legal Provisions

• Complying with statutory duties under relevant legislation
• Safeguarding the interests, assets, or wellbeing of ActiveGrace members and third parties
• Implementing contractual arrangements
• Addressing allegations of rights infringement
• Settling conflicts

Data Sharing

We release your Personal Data to the following groups of service vendors and entities:

Service Vendors

These parties assist us in delivering the Services or executing company operations:

• Hosting, technical, and communication suppliers
• Large Language Model providers
• Support and client service companies
• Product delivery and distribution vendors
• Transaction processors

Marketing Associates

These entities assist us in promoting our offerings:

• Advertising systems
• Promotional service companies

Analytics Affiliates

These organizations deliver insights on digital traffic or utilization:

• Firms that monitor user engagement with the Services
• Firms that determine how individuals discovered or were directed to the Services

Other Sharing Scenarios

• Authorized Third Parties: External parties you connect with via the services
• Legal Requirements: When required by law or legal proceedings
• Business Transfers: In case of merger, acquisition, bankruptcy, or other business transactions

Information Protection and Retention

We aim to safeguard your Personal Data from unauthorized entry, utilization, and exposure by implementing suitable physical, technical, organizational, and administrative safety protocols. We employ standard industry encryption to secure your information, with additional encryption for Private Sensitive Personal Data.

We maintain Personal Data concerning you for the duration of your active account with us or as required to deliver our Services. In certain instances, we keep Personal Data for extended periods when preservation is needed to satisfy statutory or organizational duties, settle disagreements, or recover outstanding charges.

Children's Personal Information

If you are a parent or legal representative of a minor user, you may contact us to:

• Request we cease gathering Personal Data from your child
• Help erase any Personal Data previously obtained
• Halt sharing Personal Data with external parties
• Access all details within your child's ActiveGrace profile

Your Rights & Privileges

State-Specific Appeal Rights

Residents of Colorado, Connecticut, and Virginia have specific rights to appeal our decisions regarding data requests. Please contact us with the appropriate subject line for your state.

Nevada Resident Privileges

We do not sell, nor do we plan to sell, your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A. If you wish to opt out of future sales, please contact us with the subject line "Nevada Do Not Sell Request."

European Union and United Kingdom Data Subject Rights

If you reside in the EU, UK, Lichtenstein, Norway, or Iceland, you may have supplementary rights under the GDPR concerning your Personal Data.

Grounds for Processing

• Contractual Necessity: Processing needed to perform under our Terms of Service
• Legitimate Interest: Processing that furthers legitimate business interests
• Consent: Processing based on explicit consent you provide
• Legal Obligation: Processing required to comply with legal requirements

Exercising Your Rights

To exercise the rights described in this Privacy Policy, you or your Authorized Representative must send us a Valid Request that:

1. Supplies adequate information to confirm your identity
2. Explains your request in adequate detail

We will endeavor to respond within the timeframe required by applicable law. We will not impose a fee unless your request is excessive, repetitive, or clearly unreasonable.

Submit a request by emailing: support@getactivegrace.com with the subject line "Data Rights Request."